The 3 Biggest Problems Houston Area CEOs Have With Most I.T. Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent I.T. support, then you probably don’t need us to tell you how frustrating that is.
Let us take away some of the hassle, so click the button below to schedule 2 free hours of support.
Our research shows that most successful Houston Area CEOs have 3 big problems when dealing with I.T. support companies. See if you agree…
Problem #1: You Have Constant Technical Problems.
Maybe you’ve experienced this yourself: you hire a so-called I.T. expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
Problem #2: They Don’t Understand How Critically Important Your Time Is.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walk you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
Problem #3: Poor Communication And Service.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their I.T. person is poor communication skills. On top of that, they focus too much on technical details instead of understanding basic business concepts and simply getting the job done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen - and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
Free Emergency Support For Your Next Computer Crisis
As a prospective client, we’d like to give you 2 free hours of emergency I.T. support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current I.T. person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high-pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent I.T. support.
See What Our Customers Have To Say
Saved our Business from a Ransom Attack
We are small oil & gas firm in Houston and have known Jonathan Cardoza since 2009. We started with only 3 employees and grew to about 30 employees and Jonathan & Scorpion have help and grow with us thru out the years.
The biggest event that we had in our firm was when we got hit with a ransomware attacked where it encrypted all of our files and stopped our business. I couldn’t image not having Jonathan and his team in place during that event. Back story to this was when we hire a new Office Manager she asked for admin access to her computer, Scorpion had our network locked down to where any installation has to go thru Help Desk Team and Jonathan did notify us the risk of having someone with admin access. We decided at that time that for this specific Office Manager we would give them the chance and give them admin access. Well 2 weeks later she click on an email and installed a virus that encrypted all our files on the network. We called Jonathan and they were on top of it right away. He already had disaster recovery plan that got us back up within 4 hours, we just lost about 2 hours worth of work.
C. Johnson
VP – Oil & Gas firm in Houston
It’s like having an in house technology department at a fraction of the cost..
In 2009 when I took over management of a large medical practice (4 offices and 100+ employees – some of which work remotely), it quickly became apparent that consistent and reliable tech support was essential. When the server in one of the offices crashed there was no one on staff that knew what to do. Additionally, I soon discovered there was no business email system, thus staff was using personal emails to communicate, office phones were antiquated and had no connectivity, and there was no standard for new equipment or plan for replacement or upgrades. All of which meant higher costs and constant disruption.
We were fortunate to learn about Jonathan Cardoza and his staff at Scorpion Technology and ultimately signed up with them. They took over responsibility for all technology related matters from simple things like networking printers to transitioning us to a cloud based electronic medical records system.
Jonathan was involved in all of our capital budget meetings that involved technology or telecom. We transitioned from a scheduling system to a full-blown EMR and Jonathan was instrumental in helping us evaluate the capabilities (and weaknesses) of the myriad of systems. He was on hand throughout the transition ensuring that during what could easily have been a disruptive conversion, we were open for business, scheduling patients, collecting payments, etc. Concurrently we opted to move to a cloud-based system which added to the complexity, and of course some issues arose, but Jonathan and his group were, and still are, always quick to respond.
It’s like having an in house technology department at a fraction of the cost.
L. Snyder
CFO – Dermatologist Practice in Houston
Amazing Customer Services and they always responds the same day
Scorpion Technology is the best IT company you could ever use. The response time is impeccable. The IT knowledge and problem solving is absolutely amazing. I have worked with many IT companies and none of them have even come close to Scorpion Technology. The customer service is phenomenal which is truly hard to come by these days! I will never use anyone else and they have a customer for life! You truly can not go wrong by going with Scorpion Technology for all your IT needs!!!!.
C. Bodo
Office Manager – Construction Company in Houston
