Managed IT Services
Houston TX
Done Right.
Every Day.
Spring · The Woodlands · Katy · Sugar Land · Greater Houston
Proactive IT support, real people, and steady processes. From HIPAA-ready security to dependable help desk — we keep your team working without surprises. Flat monthly rate, no nickel-and-diming, Houston-based since 2007.
- Help desk — real people, fast response
- 24/7 SOC + EDR endpoint protection
- Patch & asset management
- Microsoft 365 backup
- Email security & phishing protection
- Proactive monitoring & alerting
- Network security & firewall management
- HIPAA-ready for healthcare clients
- Flat monthly rate — no surprise bills
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WHAT IS MANAGED IT SERVICES?
Managed IT services means your technology is handled — proactively, consistently, and for a flat monthly rate. Instead of calling someone only when something breaks, we monitor and maintain your entire IT environment around the clock so problems get caught before they affect your business.
Think of it as an in-house IT department — without the overhead. We handle everything from help desk support for your team to cybersecurity, backups, Microsoft 365, and network management. You focus on running your business. We keep the technology running.
MANAGED IT SERVICES HOUSTON TX — COMPLETE COVERAGE
Every component your business needs — bundled, managed, and monitored by our Houston-based team.
Friendly techs who pick up the phone. Remote fixes first — most issues resolved in minutes. On-site when you need hands on keyboards. We know your setup, your team, and your history.
EDR with 24/7 SOC, DNS filtering, email security, SaaS Alerts, least-privilege access policies, device encryption, and regular security audits. Security is built in — not bolted on.
Licensing guidance, Teams and SharePoint setup, secure file access, M365 backup, and retention policies. We manage your entire Microsoft 365 environment — not just help desk tickets about Outlook.
Business-grade firewalls, secure Wi-Fi, VLAN segmentation, site diagrams, and change control. Your network is documented, secured, and maintained — no mystery infrastructure.
M365 and SaaS backup, server imaging, off-site retention, and DR runbooks tested regularly. A backup that has never been tested isn't a backup — we verify yours works before you need it.
HIPAA-minded policies, audit logs, and reporting your auditor can actually use. Quarterly Business Reviews with roadmap, spend-to-outcome reporting, and upcoming project planning.
WHY HOUSTON BUSINESSES TRUST US WITH THEIR IT
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01Human-First Help DeskPeople call us because they want to — not because they have to. Our team is friendly, patient, and genuinely happy to help. We aim for every ticket to end with your team saying "I love these guys."
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02Measured Response & SLAsUnder-15-minute first response targets during business hours, clear escalation paths, and on-call for critical issues. We track and report our response and resolution times — no hiding behind vague commitments.
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03Process That Prevents Fire DrillsDocumented standards, change control, and regular environment reviews keep small issues from becoming outages. We fix problems permanently — not just close tickets until they come back.
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04Transparent, Fair PricingPer-device flat rate. Roadmaps that connect your IT spend to real business outcomes. No nickel-and-diming for routine support. No surprise invoices at the end of the month.
SIMPLE, TRANSPARENT PRICING
Every plan includes our core security stack and Houston-based support team. Pick the level that fits your business.
- Endpoint monitoring & management
- Managed antivirus
- Patch & asset management
- Privileged identity security
- Endpoint elevation & application control
- Proactive system cleanup
- Microsoft 365 / Google Workspace management (add, remove, reset users)
- Network equipment management (firewall, switches, access points)
- Help desk — business hours
- Monthly executive report (assets & help desk stats)
- Monthly backup health report
- Monthly customer satisfaction surveys
- Everything in Essential, plus:
- Managed EDR with 24×7 SOC response for all endpoints
- Business dark web monitoring
- Monthly phishing simulation & security awareness training
- Microsoft 365 / Google Workspace proactive security monitoring (24×7)
- Microsoft 365 / Workspace backup with 1-year retention
- 24×7 SOC team monitoring firewall
- Reduced rate for on-site visits
- Technology Business Review (TBR)
- Everything in Assured, plus:
- Advanced email filtering & threat protection
- SIEM — Security Information & Event Management
- 24×7 coverage
- Monthly on-site engineer scheduled visits
Not sure which plan fits? Schedule a free 20-minute assessment — we'll tell you exactly what you need.
WHAT OUR CLIENTS SAY IN THEIR OWN WORDS
We are a small oil & gas firm in Houston and have known Jonathan Cardoza since 2009. We started with only 3 employees and grew to about 30 employees and Jonathan & Scorpion have helped us grow throughout the years. The biggest event we had was when we got hit with a ransomware attack that encrypted all of our files and stopped our business. I couldn't imagine not having Jonathan and his team in place during that event. He already had a disaster recovery plan that got us back up within 4 hours — we just lost about 2 hours worth of work.
In 2009 when I took over management of a large medical practice (4 offices and 100+ employees), consistent and reliable tech support became essential. Jonathan was involved in all of our capital budget meetings that involved technology or telecom. It's like having an in-house technology department at a fraction of the cost.
Scorpion Technology is the best IT company you could ever use. The response time is impeccable. The IT knowledge and problem solving is absolutely amazing. I have worked with many IT companies and none of them have even come close to Scorpion Technology. The customer service is phenomenal which is truly hard to come by these days. I will never use anyone else.
COMMON QUESTIONS ABOUT MANAGED IT SERVICES
Straight answers — no sales pitch, no jargon.
READY FOR IT THAT ACTUALLY WORKS FOR YOUR BUSINESS?
Or call us directly: 713-623-1266
Managed IT Services — Houston TX
Scorpion Technology provides managed IT services for small businesses throughout Houston TX — including Spring, The Woodlands, Katy, Sugar Land, Cypress, and Memorial. We've been delivering proactive IT support, cybersecurity, and Microsoft 365 management for Houston businesses since 2007, serving healthcare practices, law firms, CPA firms, property management companies, oil and gas, and general small businesses across Greater Houston.
Our managed IT services in Houston TX cover the full stack — help desk support, 24/7 SOC-backed endpoint protection, patch management, Microsoft 365 management and backup, network security, and HIPAA-compliant configurations for healthcare clients. Everything is included in a flat monthly per-device rate with no surprise invoices.
We offer three managed IT plans: the Essential Plan for core IT management, the Assured Plan — our flagship proactive managed IT plan — and the Complete Plan for full-stack IT management with vCIO strategy. All plans include our security stack, help desk, and Microsoft 365 backup.
Service Areas: Houston TX · Spring TX · The Woodlands TX · Katy TX · Sugar Land TX · Cypress TX · Memorial Houston TX · Greater Houston Metro
