Scorpion Technology LLC – SMS Terms & Conditions

Program Description
By opting in to receive SMS messages from Scorpion Technology LLC, you may receive text messages related to IT support and service communications, including service alerts, ticket updates, maintenance notifications, security advisories, appointment reminders, onboarding or offboarding coordination, and important account or billing notices. Marketing messages may be sent occasionally but will be limited and relevant to your services with us.

Opt-Out Instructions
You can cancel the SMS service at any time by texting STOP to the short code or number you received messages from. After you send STOP, we will send you a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us. If you wish to re-enroll, you can opt in again through the original sign-up method.

Help & Support
If you are experiencing issues with the messaging program, reply HELP for assistance, or contact us directly at:
support@scorpionitsupport.com
or (713) 623-1266

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

Message & Data Rates / Frequency
Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency varies based on your service activity and support needs, but typically ranges from a few messages per month to multiple messages per week during active support or project periods. For questions about your text or data plan, please contact your wireless provider.

Privacy Policy
For information on how we collect, use, and protect your data, please review our privacy policy:
https://www.scorpionitsupport.com/privacy-policy/