By Jonathan Cardoza, Owner of Scorpion Technology LLC

For a Houston small business choosing Scorpion Technology’s Assured plan, managed IT costs $40 per user per month plus $71 per managed device per month on a 24-month agreement. Network and firewall management is quoted separately based on your locations and equipment. For example, 15 users and 20 managed devices cost $2,020 per month before network management and any separately quoted services.

Your final monthly price depends on the people, equipment, locations, and services covered. This guide explains how to calculate the Assured plan, compare contract terms, and understand what belongs in an itemized IT support quote.

How Scorpion calculates managed IT pricing

We separate managed IT into three components so you can see what your business is paying for. A user account and a computer require different kinds of management, and one employee may use more than one computer.

Monthly Assured cost = (users × $40) + (managed devices × $71) + quoted network management + any separately quoted services.

What the per user and per device charges cover

Managed cloud identity at 40 dollars per user

The user component covers management of employee accounts, identity, access, and account security in the supported cloud environment, such as Microsoft 365. It follows the person’s managed account rather than the number of computers they use. Your proposal identifies the included account protection, email security, and cloud backup services.

Device security and management at 71 dollars per device

The device component covers the agreed monitoring, maintenance, and security services for managed equipment. Laptops, desktops, and any servers included in the agreement contribute to the device count. A monitor attached to a computer does not automatically count as another managed computer. We confirm the equipment inventory and any server-specific requirements before quoting.

Network and firewall management

Your firewall, switches, and Wi-Fi equipment also need attention. Network management is scoped separately because a single office and a business with several locations have different needs. Your quote lists this charge so it is clear how it affects the total.

A clear pricing example for a Houston business

Consider a representative Houston professional-services office with 15 employees, 20 managed computers, and one location. The company chooses Assured on a 24-month agreement. This is an illustration, not a named client case study or a report of measured results.

The monthly total is $2,020 plus the quoted network management charge and any separately quoted services. The user and device subtotal equals $134.67 per employee, but that is a blended calculation for this example—not Scorpion’s per-user rate. It changes when the number of devices changes.

Suppose this office previously called for IT help only when something stopped working. Under the proposed managed arrangement, the office would have an agreed support process, ongoing device management, and a documented scope for account security. The practical benefit is a clearer monthly budget and defined responsibility for routine IT care. Downtime reductions or other performance results would need to be measured after service begins.

How contract length changes the price

The $40 per-user and $71 per-device Assured rates apply to a 24-month agreement. Scorpion also offers month-to-month, 12-month, and 36-month options.

Request an itemized quote for the term you prefer. Compare the same user count, device count, network scope, and support coverage across each option. Your agreement also defines renewal, cancellation, and any early termination terms.

Choosing Essentials Assured or Complete

Scorpion offers three managed IT plans. Choose based on the support and protection your organization needs, then compare the written scope and price.

Essentials

A starting point for businesses that need routine equipment management and business-hours support. Confirm included support allowances, security services, and backup coverage in your proposal.

Assured

For organizations that want more proactive management and broader protection for their devices and cloud accounts. The 24-month rates are $40 per user and $71 per device each month, with network management quoted separately. Your agreement identifies included email protection, backup, security monitoring, and support coverage.

Complete

For organizations that need a higher level of service and security response. Ask for a quote that specifies after-hours coverage and escalation responsibilities. Security monitoring and a help desk available to answer every kind of request are different services; your agreement should explain both.

Medical practices, law firms, CPA firms, and other businesses handling sensitive information should review their security obligations alongside their IT budget. Selecting a plan alone does not establish compliance. The appropriate scope depends on the information you handle, your systems, and your organization’s requirements.

What to check before comparing IT support quotes

Use the same inventory and service scope for every proposal. Ask each provider to identify the following in writing:

• The number of users, managed computers, servers, and locations covered.
• Whether Microsoft 365 or Google Workspace subscriptions are included or billed separately.
• The included backup services, retention, recovery assistance, and recovery testing.
• Help desk hours, response targets, escalation procedures, and after-hours charges.
• Onsite support, onboarding, migrations, hardware, and project work that carry additional charges.
• Contract length, renewal, cancellation terms, and how additions or removals affect billing.

A lower monthly price may reflect a different scope. An itemized comparison helps you decide whether the quote covers the work your business actually needs.

Frequently asked questions about managed IT costs

How much is Scorpion’s Assured plan per user

Assured costs $40 per managed user per month on a 24-month agreement. Device management is an additional $71 per managed device per month, and network management is quoted separately.

What would Assured cost for 10 users and 10 devices

On a 24-month agreement, 10 users cost $400 and 10 managed devices cost $710. The subtotal is $1,110 per month, plus quoted network management and any separately quoted services.

Why do users and devices have separate charges

User management protects and maintains accounts and access. Device management maintains and protects equipment. Separate charges make the price reflect a business with shared computers or employees who use multiple managed computers.

Can I choose month to month managed IT support

Yes. Scorpion offers month-to-month and 12-month agreements at higher rates than the 24-month option. A 36-month agreement is available at lower rates. Request the exact quote for your preferred term.

Does the monthly amount include every IT expense

Your proposal defines what is included. Confirm software subscriptions, equipment purchases, onboarding, onsite visits, projects, and after-hours support before treating a managed IT quote as your entire technology budget.

Get an itemized managed IT quote for your business

If you own or manage a small business in Houston, The Woodlands, Spring, or Conroe, we can help you put together a clear IT budget. Share your employee count, managed equipment, number of locations, and current concerns. We will explain the recommended scope and pricing for your preferred contract term.

Scorpion Technology brings more than 25 years of IT industry experience and has served the Houston area since 2007. Call 713-623-1266 or visit https://www.scorpionitsupport.com/ to start a conversation about managed IT support for your business.