People | Technology | Peace of Mind
Managed IT Services Pricing in Houston
The right IT support. Predictable pricing. Peace of mind.
Managed IT services from Scorpion Technology start at $70 per user per month for Houston businesses with 5 to 50 employees. Plans range from $70 to $170 per user, with monthly minimums starting at $500, so you know what you’ll pay before you sign anything.
How Much Do Managed IT Services Cost in Houston?
Most small and midsize businesses in Houston pay a monthly fee per user for managed IT. At Scorpion, a user means one employee and their computer. That single price covers support, monitoring, maintenance and security for that person.
Your final price depends on a few things:
- How many people you have. Pricing is per user, with a monthly minimum.
- Extra devices. Additional computers, servers and shared machines are added separately.
- How much protection you need. Healthcare and professional firms handling sensitive data usually need more than a five person office.
- Your agreement length. Starting prices are based on a 36 month agreement. Shorter terms are available and quoted.
We’d rather you know the numbers up front than find out on your first invoice.
Compare Managed IT Support Plans
Essentials
The foundation: managed IT and core protection for every user.
Starting at $70 per user per month
$500 monthly minimum
- Help desk and remote support, included on every plan
- Monitoring, updates and patching
- Managed antivirus
- Microsoft 365 and Google Workspace account threat detection
- Email protection against phishing, spam and malware
- Security awareness training and phishing simulations
- Dark web monitoring
- Firewall, switch and wireless management
- New hires, departures and everyday changes included (fair use)
- Monthly executive report
- On-site visits at an hourly rate
Assured
Most Popular
Proactive managed IT with 24/7 protection. Our flagship plan.
Starting at $100 per user per month
$750 monthly minimum
- Everything in Essentials, plus:
- Endpoint detection and response on every computer
- 24/7 security operations center with AI and human analysts
- Advanced email security with secure outbound mail
- DNS filtering on every computer, in the office or on the road
- Managed DMARC email spoofing protection
- Lower on-site rate with no trip fees, even after hours
- Technology Business Reviews
Complete
Our highest level of protection, investigation and care.
Starting at $170 per user per month
- Everything in Assured, plus:
- Advanced endpoint protection with active threat hunting
- Forensic investigation if a security incident happens
- Email encryption and outbound data loss prevention
- On-site support included
Starting prices are per user (one employee and their computer) per month on a 36 month agreement. Additional computers, servers and shorter terms are quoted. Microsoft 365 licenses and backup are billed separately.
Plans side by side
| Essentials | Assured | Complete | |
|---|---|---|---|
| Starting price per user | $70 | $100 | $170 |
| Monthly minimum | $500 | $750 | Quoted |
| Remote help desk support | ✓ | ✓ | ✓ |
| Monitoring and patching | ✓ | ✓ | ✓ |
| Security awareness training | ✓ | ✓ | ✓ |
| 24/7 security operations center | ✓ | ✓ | |
| Endpoint detection and response | ✓ | ✓ | |
| DNS filtering | ✓ | ✓ | |
| Managed DMARC | ✓ | ✓ | |
| Email encryption and data loss prevention | ✓ | ||
| Forensic incident investigation | ✓ | ||
| On-site support | $150/hr plus $75 trip | $125/hr, no trip fee | Included |
| Onboarding on 24 or 36 month terms | Fee applies | Waived | Waived |
What You’re Really Paying For
Software is the easy part. What you’re paying for is a team that owns the outcome.
- Fewer interruptions. We patch, monitor and fix things before they slow your people down.
- Someone accountable. When something breaks, you call one number and we take it from there. No finger pointing between vendors.
- Security that’s actually watched. Tools only matter if someone is paying attention. On Assured and Complete, that’s happening around the clock.
- Fast answers. Our average first response time is 15 minutes or less.
- A plan, not just a fix. Regular reviews keep your technology lined up with where your business is headed.
No one can promise perfect up-time or zero risk. What we can promise is that we’ll treat your business like it’s our own.
Which Plan Is Right for Your Business?
Essentials fits smaller offices that need dependable support and solid baseline protection, with lower risk and fewer compliance demands.
Assured is where most of our clients land, including most CPA and accounting firms. If losing email, client data or a day of work would hurt, the 24/7 monitoring and response is worth it.
Complete is built for businesses handling sensitive information by email every day, like medical practices, med spas and law firms, or anyone who wants on-site help without hourly billing.
Not sure? That’s what our 30 minute call is for. We’ll talk through your setup and recommend a plan, even if it’s the smaller one.
Managed IT Services Pricing FAQs
How much does managed IT support cost per employee in Houston?
Scorpion’s plans start at $70, $100 and $170 per user per month, depending on the level of protection. Monthly minimums start at $500.
What counts as a user?
One employee and their computer. Extra computers, servers and employees who only use cloud apps are priced separately.
Is help desk support unlimited?
We don’t use the word unlimited, because we’d rather be clear. Remote help desk support is included on every plan with no per ticket or per hour charges, under a fair use policy. That covers the everyday stuff: login issues, email problems, printer headaches, slow computers, new hires, departures and routine changes. Projects like office moves, new server setups or software migrations aren’t part of everyday support, so we quote those up front before any work starts. If your support needs ever grow well beyond normal, we’ll talk with you first. No surprise invoices.
Does managed IT include cybersecurity?
Yes. Every plan includes antivirus, email protection, account threat detection and security training. Assured and Complete add 24/7 monitoring and response.
Is there an on-boarding fee?
On-boarding covers getting your systems documented, secured and set up for support. It’s waived on Assured and Complete with a 24 or 36 month agreement. Other plans and terms include a one time on-boarding fee, quoted up front.
What contract terms are available?
Starting prices are based on 36 month agreements. 24 month, 12 month and month to month terms are available and quoted.
Are there monthly minimums?
Yes. Essentials has a $500 monthly minimum and Assured has a $750 monthly minimum.
What isn’t included?
Microsoft 365 licenses, backup, hardware and project work like office moves or cabling. All of it is quoted before any work starts.
Do you support HIPAA covered practices?
Yes. We work with medical practices, med spas, dermatology offices and plastic surgery practices, and we sign a Business Associate Agreement for HIPAA covered clients.
Do you offer break-fix or hourly IT support?
No. We only support businesses on a managed plan. That’s how we stay accountable for your systems instead of showing up only when something’s already broken.
What’s the difference between managed IT and break-fix?
Break-fix means you pay when something breaks, so your IT provider makes more money when things go wrong. Managed IT is a flat monthly fee, so we’re paid to keep things running.
Not Sure Which Plan Fits? We’ll Tell You Straight.
A quick call, no pressure, and an honest recommendation.