IT support for Houston medspas.
Medical-grade security for Houston medspas that run like a boutique.
Online booking, memberships, card payments, a busy front desk and medical-grade treatments under a medical director. A medspa is a retail business and a healthcare practice at the same time, and your IT has to handle both. We keep you booking, billing and HIPAA-ready.
Built for medspas
- Booking and practice platform support
- Fast onboarding and offboarding for staff
- Secured payment and front desk workstations
- Guest Wi-Fi kept separate from patient data
- Social and marketing accounts protected with MFA
- HIPAA safeguards for medical treatments
- Multi-location support
- Phones, tablets and check-in devices managed
Why medspas need a different kind of IT
Retail IT companies don’t understand HIPAA. Medical IT companies don’t understand memberships and turnover. We do both.
Medical treatments mean HIPAA
Injectables, lasers and medical-grade services put patient records under HIPAA, even when the front of the house feels like a spa.
Staff turnover is constant
Every new hire needs access on day one, and every departure needs it shut off the same day. Missed offboarding is one of the most common gaps we find.
Card payments every day
Payment terminals and front desk computers need to be locked down and kept apart from the guest network.
Your brand lives online
A hijacked Instagram or Google account can cost you bookings for weeks. We protect them with MFA and tight access.
Managed IT for Houston medspas
Booking and practice software
First-level support for PatientNow, Weave and the platforms your front desk lives in, plus the computers, tablets and network they run on.
Staff access done right
New hires, role changes and departures handled fast, with each person only seeing what their job requires.
HIPAA compliance
Security Risk Analysis, a signed BAA, encryption and the documentation your medical director and insurance carrier expect.
Secure, separated networks
Guest Wi-Fi, payment devices and staff computers each on their own network, managed and monitored.
Cybersecurity and training
Phishing training for front desk staff, MFA on every account and 24/7 monitoring on our Assured and Complete plans.
Help desk that answers
Our average first response is 15 minutes or less, so a check-in problem doesn’t back up your schedule.
“Within six months of making the switch, the difference was clear: stronger cybersecurity, real employee training, and a help desk that actually responds.”
Dr. Gopathi, Board-Certified Anti-Aging and Cosmetic Physician, Rise Med Spa
Most medspas choose Assured
It adds 24/7 monitoring and response, DNS filtering and Managed DMARC so nobody can send fake emails as your spa. See plans.
Questions medspas ask us
Also see our pages for plastic surgery and dermatology.
Does HIPAA apply to a medspa?
If you provide medical treatments and bill or communicate electronically about them, generally yes. Patient records, photos and treatment notes all need HIPAA safeguards.
How fast can you set up a new employee?
Same day with a little notice. We set up their accounts, devices and access, and shut it all off the day someone leaves.
Can you support multiple locations?
Yes. Standard setups across locations make support faster and keep every site equally secure.
Do you help with a new location build-out?
Yes. Network, cabling, Wi-Fi, phones and workstations planned before you open, so day one just works.