IT support for Houston plastic surgery practices.
HIPAA-ready IT built around how plastic surgery practices run.
Before and after photos, consult scheduling, patient financing and a surgeon who needs access from anywhere. A plastic surgery practice holds some of the most sensitive images and records in healthcare. We’ve supported Houston surgeons since 2007, and we know what’s at stake if that data walks out the door.
Built for surgical practices
- Secure storage for before and after photos
- First-level support for Nextech and PatientNow
- Strict access controls on patient images
- Secure remote access for surgeons
- Payment and financing workstations locked down
- Encrypted email for patient communication
- HIPAA Security Risk Analysis and BAA
- Tested backups of your photo library
Why plastic surgery practices are different
A generic healthcare IT setup misses what makes a surgical practice unique. These are the things we plan around from day one.
Patient photos are the crown jewels
Before and after images are high-resolution, deeply personal and a target. They need secure storage, tight permissions and backups you’ve actually tested.
High-value patients, high-value targets
Practices with high-profile patients and large case fees attract phishing, invoice fraud and account takeovers aimed at the surgeon and front office.
Consults never stop
A frozen front desk or scheduling outage means lost consults. We keep the workstations, phones and practice software running between patients.
Surgeons work from everywhere
Reviewing charts and photos from home or between cases needs secure remote access with MFA, not a shared password.
Managed IT for plastic surgery practices
Practice software support
Your staff calls us first, not the vendor’s hold queue. We troubleshoot Nextech, PatientNow and Weave directly and escalate when needed.
HIPAA compliance
We run your Security Risk Analysis, sign a BAA and keep the documentation auditors and cyber insurance underwriters ask for.
Cybersecurity
MFA everywhere, phishing training for front desk and patient coordinators, and endpoint detection with a 24/7 security operations center on our Assured and Complete plans.
Photo and file security
Organized, permissioned storage for imaging and consent forms, so the right people see the right patients and nobody else does.
Encrypted patient email
Automatic encryption for emails containing PHI is included in our Complete plan, so staff don’t have to remember.
Help desk and on-site
Our average first response is 15 minutes or less, with on-site help when you need hands on keyboards.
What Houston plastic surgeons say
“After a full IT assessment, they found our existing security hardware was no longer supported, risks we had no idea existed. It made clear how important it is to have the right IT partner, not just any IT provider.”
Dr. Ravi, Plastic Surgeon, Body by Ravi
“We had an internal IT person who couldn’t respond in a timely manner, so we brought in Jonathan in 2019. Initially hesitant about outsourcing, he quickly alleviated any concerns. Reliable, responsive, and proactive.”
Dr. Young Cho, Plastic Surgeon, Integrated Aesthetics
Questions plastic surgery practices ask us
Also see our pages for dermatology and medspas.
How should we store before and after photos?
In your practice software or a secured, permissioned location, never on personal phones or shared drives anyone can open. They should be encrypted, backed up and tested for restore like any other patient record.
Do you support Nextech and PatientNow?
Yes. We provide first-level support for both, plus the workstations, network and remote access they run on, and we escalate to the vendor when needed.
Will you sign a Business Associate Agreement?
Yes, with every healthcare client. We also make sure your other technology vendors have BAAs in place.
Can our surgeons work securely from home?
Yes. We set up secure remote access with MFA and managed devices so charts and images stay protected outside the office.